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Melbet

4.8

Overview

Melbet Betting was created in 2012, and currently has more than 400,000 active bettors around the world.

In its more than 10 years of history, the company stands out for its attractive bonuses, diversity in modalities and also in the available markets.

 

Melbet Details

Web site

melbet.com

Licenses

Curacao

Customer support

Email, Phone, Live Chat

Application

Apple, Android

Cashout

Yes

Livestreaming

Yes

Payments

Payment methods

Minimum depositR$ 5

Minimum withdrawalR$ 0

Bonus

100% Bonus on First Deposit

up to R$ 1,200Register with code AL30 and get up to 130% up to R$1,200 on your first deposit!

Receive bonus

Written by :

Isadora Ferreira

Writer

Reviewed by :

Larissa Borges

Publishing company

How do we rate bookmakers?

At Aposta Legal Brasil, our team of experts conducts thorough evaluations of betting sites, focusing on three fundamental pillars: the reputation of the houses, the quality of the offers available and the usability of the sites.

We are committed to transparency and objectivity in our reviews. To achieve this goal, we apply rigorous criteria to each review, aiming to provide up-to-date and clear information that can guide our readers in a reliable manner.

 

In summary

4.8

Melbet Betting was created in 2012, and currently has more than 400,000 active bettors around the world.

In its more than 10 years of history, the company stands out for its attractive bonuses, diversity in modalities and also in the available markets.

And at the Casino, the quality is maintained, with Crash games, various Slots and Bingo.

But is Melbet worth it? See what we think!

We like :
High Bonus
High Bonus
Accepts PIX
Has Cashout
+40 Modalities
Variety of Markets
Android and iOS App
Competitive Odds
Telephone Service
We didn’t like :
Limited Live Streaming
Confusing Website

Bonus

checkGreenGradient Great sports bonus of R$1,200
checkGreenGradient Low rollover in sports
checkGreenGradient Casino Cashback
checkRedGradient Untransparent casino bonus

Among Melbet’s promotions, it was clear to us that the sports bonus is the best option to start betting at the house.

The site also has a casino offer and a loyalty program with cashback for those who use the games section a lot.

Let’s check out the offers we found?

Sports Welcome Bonus

Melbet’s main welcome bonus is the sports bonus, which requires a minimum deposit of R$4 .

The offer value is 100% of the initial deposit, up to R$1,200 .

We compared it with other houses and concluded that Melbet has a great bonus for sports.

In our review, it was the best among competitors PariMatch and 20Bet.

The promotion stands out for having one of the lowest rollovers we have ever seen among platforms.

Furthermore, the bonus offered is a very high amount, since the average on other sites is R$500.

See our comparison below:

Details Melbet PariMatch 20Bet
Bonus 100% up to R$1,200 100% up to R$500 100% up to R$500
Rollover 5x 15x 40x
Rollover for deposit of R$50 R$250 R$750 R$2,000

As we can see, if we deposit R$50 in the above houses, at Melbet we need to bet R$250 to be entitled to withdraw the bonus.

In other houses, the rollover value reaches up to R$2,000, which is very difficult to meet.

After we make this first deposit and verify the account via SMS, the bonus is automatically credited to our account.

To release the offer for withdrawal, we need to complete the rollover of 5 times the bonus amount in accumulated bets.

And in these accumulators, each bet must have at least 3 selections, with minimum odds of 1.40 .

Bonus must be claimed within 30 days of registration.

After this period, we were unable to request the offer again, even though it was the first deposit.

melbet (1).webp

Bet and receive up to R$1,200 in sports bonuses!

Casino Welcome Bonus

In addition to the sports registration offer, we found at Melbet an exclusive casino bonus for new bettors at the house.

The total bonus amount offered is up to R$5,670 + 220 free spins , but the promotion is divided into three deposits.

It works like this:

  • 1st deposit: 100% bonus up to R$1,890 + 50 free spins
  • 2nd deposit: 150% bonus up to R$1,890 + 70 free spins
  • 3rd deposit: 200% bonus up to R$1,890 + 100 free spins

In all the above cases, the house requires a minimum deposit amount of R$54 .

We consider this requirement a little high, since many competitors ask for between R$10 and R$30 only.

Once the offer is active, we need to wager 50x the bonus amount within a 7-day period to be eligible to withdraw the winnings.

The rollover is slightly above the average of competitors, such as Leo Vegas which requires 30x, and Bodog which requires 30x of the bonus deposit.

We also found this deadline to be very short and difficult to meet.

Furthermore, the free spins are awarded as exclusive credits for the Juicy Fruits Sunshine Rich game, which limits us a bit when playing.

Although the promotion seems quite attractive and is on par with its competitors, we analyzed the details of the bonus terms and conditions and did not find it very transparent.

On the website, we found a term that says that the maximum bonus amount received on each deposit is R$1,890.

Therefore, if we make a second or third deposit with more than R$1,890, for example, we would not actually receive the 150% or 200% bonus. Confusing, isn’t it?

For these reasons, we do not recommend the house’s casino bonus as much and we advise the first registration using the sports offer.

melbet (1).webp

Bet and receive up to R$5,670 casino bonus + 220 free!

Casino Cashback

Similar to what BC.Game does, we find at Melbet a loyalty program called Casino VIP Cashback .

In this program, the platform has 8 loyalty levels and all bettors start at Level 1 – Copper.

If we want to advance to the next level, we just need to bet on casino games.

The higher the level, the more cashback we receive on the site.

But the house also rewards high levels with exclusive promotions and faster support.

At the Diamond level, for example, we can earn 11% cashback on the total of our lost bets.

And we really like one feature of the tool. If we have any doubts about how much cashback we are entitled to receive, the platform allows us to calculate our current available cashback.

melbet (1).webp

Bet at the casino and get cashback on lost bets!

Is Melbet reliable?

checkGreenGradient +10 years in the market
checkGreenGradient Are you interested in the Brazilian license?
checkRedGradient Bad reputation on Reclame Aqui

Yes , we consider Melbet to be a reliable place to bet.

The platform has a lot of experience in the market, as it was founded in 2012, accumulating more than 10 years in the industry.

Furthermore, it is duly licensed and is also interested in issuing the Brazilian license.

However, we suggest caution when betting large amounts, as we noticed that the house does not appear to provide good support in case of complaints about large withdrawals.

Is it legal to bet on it?

Yes, it is legal to bet at Melbet. After all, the bookmaker has a license issued in Curacao, a regulatory authority that is quite popular among bookmakers.

Although there are other stronger and more robust licenses on the market, such as those from Malta and Portugal, the Curaçao license also guarantees the legality to operate.

It is this that indicates that the betting platform complies with the legal requirements established by the Curaçao gaming authority.

With it, we also have greater certainty of the protection of our data as consumers, in addition to having access to responsible gaming policies and anti-money laundering measures.

We have verified that the house has an active license number No. 8048/JAZ2020-060 and is operated by the company Pelican Entertainment BV

In addition to the license, we find a very complete Privacy Policy and Cookie Policy on the website, which detail how our data is collected, stored and protected.

These policies are also clear and accessible, written entirely in Brazilian Portuguese, demonstrating transparency regarding our personal data and what information is stored on our device.

Interest in the Brazilian license

Another factor that tells us that we can trust Melbet is its interest in the Brazilian license .

Since the regulation of sports betting , Brazil will require a native license for bets to operate in the country.

And Melbet was one of the 134 betting houses that showed prior interest to the Federal Government that it wants to issue a Brazilian license to operate in our country in a regularized manner.

In other words, the house sent the preliminary documentation and therefore will have priority for issuing the license compared to other platforms.

Other companies have not yet commented as they preferred to wait for final approval from Congress.

Therefore, Melbet making such an early statement about the license indicates to us that the company seeks to be up to date with Brazilian regulations and is concerned with complying with the laws of our country.

Reputation among users

We found that Melbet has a “ Not Recommended ” reputation on Reclame Aqui, one of the largest complaints portals in Brazil.

From what we can see, the house does not have a verified profile on Reclame Aqui.

melbet classification as not recommended on complaints here
Melbet indicating that it is not recommended on Reclame Aqui

Therefore, people leave their complaints on the portal, but they never receive a response.

Therefore, it is not possible for the platform to establish an appropriate classification.

Currently, none of the complaints have been responded to by the house, which generates great dissatisfaction.

Most of the problems reported are related to bettors who were unable to withdraw their money , reporting that the house made it difficult to withdraw their winnings.

Other common complaints are:

  • Difficulties logging in: When registering, it is important to remember your username and password. The site offers practical ways to recover your password, but it is important to keep your username recorded. We suggest choosing a login that is easy to remember and writing this information down in a safe place.
  • Withdrawal issues: To make withdrawals on the website, you must verify your data, which is used to prevent fraud. If you do not comply with this step, some users may have problems when withdrawing. In addition, depending on the withdrawal method chosen, the processing time may be up to 5 business days.
  • Deposit delay: Deposit processing time varies depending on the payment method chosen and may take up to 3 business days.

Unfortunately, as we do not have a replica of the house, we are unable to know how the problem was resolved and how Melbet responded.

Therefore, unfortunately, Melbet’s customer support through Reclame Aqui disappointed us a lot.

At least we can still use the platform’s 24-hour chat, which usually responds quickly, within 10 minutes.

How does Melbet work?

checkGreenGradient One-click registration
checkRedGradient Website loading very slow
checkRedGradient Confusing website

When testing the Melbet website, we noticed that it is very complete and provides different functionalities.

However, we had a lot of experience issues where we were redirected to a page we weren’t on or couldn’t see a full page all the way through.

We were also quite frustrated with the loading of the pages, which is slower than ideal for a good betting experience.

On a computer, the website takes an average of 11 seconds to load a page. On a mobile device, the delay is 12 seconds.

According to Page Speed ​​Insights itself , Google’s speed checking tool, ideally a website should take up to 3 seconds to load.

Therefore, we see how far behind Melbet is in this regard.

Furthermore, on some pages, so much information can end up confusing our eyes, as the layout is not very organized.

In the main menu, highlighted in yellow at the top of the page, we can navigate between the different activities on the site: Sports, Live, Fast Games, Slots Games, Live Casino, eSports, Promotions, Bingo and more.

That’s a lot of options, isn’t it? It’s worth noting that “Fast Games” and “Slots Games” include most casino games, which in our opinion could be a single “Casino” section.

Despite this, in the center of the page we find the main matches of the moment, with odds for the Winner market available for anyone who wants to bet, which highlights the games more.

How do I register?

We found different ways to register with Melbet and the quickest is called “ One click ”, in which the platform automatically creates a username and password for the manager.

melbet registration page asking for phone number
Melbet Registration Page

In this case, it is important to save the username and password information in a note so that you don’t forget how to access it later.

Registering by email requires the most steps, so we suggest registering by phone number .

To register with Melbet, we follow these steps:

  1. First, we access the Melbet website
  2. Then we must click on “ Register ” in the upper right corner of the screen.
  3. Here, we can register using our phone number, email, social media or the “ One Click ” option.
  4. After choosing the method we want, we enter the requested information
  5. When registering, take the opportunity to use the promotional code AL30 to boost our welcome bonus
  6. Finally, we click on “ Register ”
  7. Done, the registration is done!

After entering the website, even after quick registration, we also need to fill in the personal information requested by the company, as a security step.

With our exclusive coupon, AL30, if we deposit R$1,200, for example, we receive 130% of the amount as a bonus, totaling R$1,560!

How do I log into my account?

We found the Melbet login process to be very straightforward.

Next to the registration option, just click on “ Login ” and then enter your username (email or phone number) and password.

If access is via social networks, click on the Google or Telegram option.

And then, we press the “ Enter ” button.

The website also provides the option “ Forgot your password? ”, but unfortunately when we tested it, we didn’t receive the password reset code right away.

Therefore, to avoid problems, it is important to always save your password in a safe place.

Does Melbet Brazil have an app?

checkGreenGradient Simple to pin to your phone screen
checkRedGradient Claims to have app, but download doesn’t work

Melbet claims to have an app for both Android and iOS devices and we even found a page on the website dedicated to this.

However, when we click on the option to download the app, it doesn’t work.

We are redirected to the Melbet homepage again.

We found it very frustrating, because we thought we would be able to download the app and we ended up back at the website home page.

Despite the bad experience, it is worth remembering that it is quite common for bookmakers not to offer apps.

After all, app stores such as the App Store and Play Store prohibit software from the betting category from being displayed on the storefront.

With this obstacle, our suggestion is to pin the website to the home screen of our cell phone, which will make access easier.

How to access Melbet on Android or iPhone?

The simplest way to access the Melbet website on your smartphone is by pinning the website to your home screen.

This method doesn’t take up any storage space on your phone and can be a lifesaver when you don’t have an app.

See how we accessed Melbet on mobile:

  1. Let’s open our preferred browser, such as Chrome, Safari or Firefox.
  2. Then, we access the house website with our registration.
  3. In the case of Android, we click on the three dots in the corner of the screen.
  4. In the case of iOS, we look for an icon with an upward arrow
  5. Now we look for the option “ Add to Home Screen ” and select it
  6. Here we can change the name of the shortcut to something else, but we suggest keeping Melbet for easier identification.
  7. Done, now just click on “ Add ” and the shortcut is now pinned to the home screen.

If the step-by-step instructions are not working, it is important to check whether we clicked on the correct option.

This is because on the iPhone, there are also the options “ Add to favorites ” and “Add to reading list” which are not the same thing. Be careful!

Sports Betting

checkGreenGradient +33 modalities
checkGreenGradient Many basketball competitions
checkGreenGradient Good number of markets
checkGreenGradientGood odds on tennis

As soon as we accessed Melbet, we realized that the house is focused on sports betting and offers more than 33 modalities to bet on.

Among them, there are more than 20 different eSports competitions alone .

This number of modalities is within what similar competitors offer.

It is possible to bet on common sports such as football, volleyball, basketball and tennis.

In football, we find around 700 events available, which is a lower number than the competition.

But the house offers famous national tournaments such as the Libertadores and the Brasileirão Série A , as well as international competitions such as UEFA 2024.

We also find more niche options that are difficult to find on other platforms, such as bets on breakdancing, weightlifting and kabaddi.

However, we saw that the house is lacking a lot in regional championships , since we didn’t find many options to bet on, only the Campeonato Paulista.

On the other hand, we recommend Melbet for those who like to bet on basketball.

After all, the house covered 74 competitions at the time of our research, while larger sites like Bet365 and Betano have an average of only 20 to 30 tournaments.

Markets

Among the markets found at Melbet, we see that the house offers solid coverage of markets.

In football alone, it is possible to bet on between 400 and 600 markets in some events, which is on average for major competitors.

In the Copa América alone, for example, we found more than 1,300 markets in the games.

The platform itself selects the most popular ones, which are the final result (1×2), double chance , handicap, both teams score and number of goals.

We also find half-time bets, corners and yellow cards, indicating good coverage of markets.

In the goals market bets , we saw around 35 options, such as predictions on the next goal, the correct score, the number of goals in each half of the match and accumulator results.

However, when it comes to the player market, the house falls a little behind.

There are few bets on specific players and this market is not always open in all games.

Unfortunately, during our testing, this section of the site experienced some crashes and we were unable to explore all markets.

So again, we realize that even though it offers a wide range of options, the site still falls short in terms of loading speed and user experience.

Odds

Analyzing Melbet’s odds , we conclude that Melbet has odds on average compared to competitors such as SportingBet and Bet7k.

However, we did not find a competition in which it obtained the highest ratings.

In Champions League matches , for example, Melbet only obtained higher odds in four games analyzed, in the home team bet.

Meanwhile, LeonBet scored a great goal with all the best odds for betting on the opponent of the games, as well as three best odds for betting on a draw.

Therefore, Melbet’s average odds were in line with the competition, but did not stand out with high odds .

Melbet Average (1): 3.52 Average (X): 4.07 Average (2): 2.93 Leonbet Average (1): 3.56 Average (X): 4.08 Average (2): 3.03 Bet7K Average (1): 3.50 Average (X): 3.97 Average (2): 2.93
Melbet average odds compared to competitors

Analyzing other competitions, such as the Brasileirão Série A games , we notice that Melbet is also average compared to its competitors, not being as competitive.

When we analyzed basketball, we identified that Melbet had the highest odds for betting on the opponent in the Uruguayan Championship Winner – 3rd Division market.

However, unfortunately, it had the lowest odds for betting on the home team .

Also comparing Melbet with a larger competitor, which is Betano , we discover that, unfortunately, the house cannot compete head-to-head with a larger platform.

In all EURO24 matches , for example, Betano presented all the highest odds.

Still comparing with Betano, in tennis matches, Melbet surprised with all the highest odds in 1×2 , in four matches analyzed in the Winbendlon – Doubles tournament.

Therefore, we see that Melbet offers odds that are on par with other platforms, but stands out in tennis matches.

The ideal is to always compare the events we want to see so as not to miss any opportunities.

Main tools

checkGreenGradient Partial and total cash out
checkGreenGradient Quick Bet Feature
checkRedGradient Live stream with many crashes

In addition to the odds, we also evaluate the main tools that Melbet offers to bettors and that are essential to make betting more fun.

We found some fundamental ones for any bet and even the Fast Bet, which is a differential of the house.

But we were disappointed with the live broadcast . Let’s see our review?

Partial and total cash out

On the website, we find the cash out feature available in different matches.

With it, we can partially or totally withdraw our bet from the house, which greatly helps to minimize our losses.

However, unfortunately we cannot know in advance which events have the function available or not, as is the case with EstrelaBet offering it on the website.

Therefore, to find out whether an event has cash out or not, we only know by accessing the betting slip.

Live stream

Another feature of the house is the live broadcast of the matches , which we can find by clicking on the “ Live ” option , which is right on the home page of the website.

When we access it via computer, we can move the broadcast screen and increase or decrease its size, which is very interesting.

But the image froze several times and we decided to test it on our cell phone. Unfortunately, the result was no different.

quoteIcon

“ Whether over Wi-Fi or 4G, the live stream was freezing all the time. Very annoying! ”

content producer at Aposta Legal Brasil brown-skinned woman with short brown hair smilingTalia Lage

Writer

Unfortunately, in our tests, even though the live stream was in high quality, the image froze several times.

The scenes would jump from one moment to the next suddenly, which is terrible for those who like to bet while following the game.

Therefore, we do not recommend watching games through the platform .

Fast Bet

One of the tools we like the most is Fast Bet.

In it, we access a match being broadcast live and bet in real time at very specific odds.

fast bet feature on melbet
Fast Bet broadcasting live match

For example, we can bet on whether the ball hits the net in a table tennis game.

At the end of each round, the market closes and we can switch to other matches being broadcast.

We have to bet very quickly within each round and change the game, hence the name Fast Bet .

Unfortunately, the functionality is only available in English and only for table tennis matches.

Soon, we expect an update for the resource in Portuguese and with more modalities.

MultiDrive

In addition to the normal live stream, the site offers MultiDrive, where we can watch up to 4 events simultaneously.

To do this, we just need to click on the broadcast icon of the matches we want to watch and they will accumulate on the screen.

During our tests, we were able to accumulate all 4 events at the same time.

Watch up to four live streams on Melbet
MultiDrive at Melbet

However, on the computer it was only possible to watch one broadcast at a time.

While on mobile, we noticed that the image quality dropped and the stream continued to freeze a lot.

As we tested it with different devices and connected to both Wi-Fi and 4G, we believe that the Melbet website does not offer a robust live stream.

Casino

checkGreenGradient 787 live tables
checkGreenGradient It has a free version of the games
checkRedGradient Only 4 rooms in Portuguese
checkRedGradient There is no Aviator and Fortune Tiger
checkRedGradient Confusing casino organization

Melbet’s casino section is a bit confusing, as the games are not all spread out on one page, but rather on three different game pages.

In total, we found more than 1,300 games including crash, slots, jackpot and others. It is not a very relevant number at our disposal.

After all, large platforms, such as Betano and Esportes da Sorte, have more than 4,000 games.

In the fast games tab, which are games with quick results such as crash or roulette, we find 150 different games, including many with multipliers of up to x10000.

In the “slot games” section, we find slot machines, which are categorized into new games , jackpot, hold and win and “book of”.

The house also offers a live casino , with Blackjack, Roulette tables, among other broadcasts.

Let’s analyze each section?

Slot machines

In slots alone , we can play more than 1,150 different games.

We were unable to identify the exact number of games, but we know that it is not a very relevant number.

Smaller competitors, such as Campeonbet , for example, have more than 9,000 games , for example.

It was easy to find the most famous slots, such as Sweet Bonanza, Fortune Rabbit and Rainbow Ray.

One of the most sought after in the house is 777 , which appears right on the slots home page.

Unfortunately, we were unable to play on it, as the game would not open, even when connecting via 4G.

The slots category is also not so well organized , as we find games from other categories, such as the crash games Aviatrix and Spaceman.

In our experience, it would be ideal if these games were in separate categories to make it easier for the bettor to find the game.

We felt that the house lacked the offer of more traditional games such as Fortune Tiger, the famous little tiger, and Aviator , known as the little plane.

After all, these are on the lips of Brazilians and are the most sought after.

On the other hand, the site has a free version of the games, where we don’t need to invest money to have fun.

In our tests, the games worked perfectly, without crashes.

However, we need to pay close attention to whether the “demo game” button is activated if we don’t want to spend money.

This is because even when we click on “ Play for free ” on the website, we are redirected to the real money game.

quoteIcon

“ I clicked on play for free and was redirected to the game with money. I got a shock and almost lost money from my wallet! ”

content producer at Aposta Legal Brasil brown-skinned woman with short brown hair smilingTalia Lage

Writer

This experience was very bad, after all, if we have money in the wallet, it will be withdrawn automatically. What a mistake by Melbet!

Live Casino

In the house’s live casino, in total, we find 787 open rooms , most of which are foreign.

Unfortunately, we only found 4 Brazilian tables , where the dealers speak Brazilian Portuguese.

Despite offering a high number of game broadcasts, the site has very few native tables.

After all, other platforms provide between 15 and more than 25 tables just for Brazilian natives.

This makes the betting experience much more immersive, which is sorely missed.

Despite this, surprisingly the casino was the section of the site where we had the best experience of all.

Unlike sports, the broadcast was excellent, in high quality (HD) and without any stuttering.

We can also watch the casino without needing to have money in our account, and in the most popular games we can even interact in the chat normally without needing funds.

As we imagine, the games are somewhat limited to those who speak English or Spanish, especially in the Roulette, Dragon Tiger and Baccarat rooms.

quoteIcon

“ Every room I entered spoke some foreign language and had no subtitles, which was very frustrating. ”

content producer at Aposta Legal Brasil brown-skinned woman with short brown hair smilingTalia Lage

Writer

The experience was also not the best when we tried to navigate between games, since every time we closed a room, the site redirected us to the slots section, leaving the casino alone.

Payment options

checkGreenGradient 56 payment methods
checkGreenGradient Low minimum deposit, R$10
checkGreenGradient Low minimum withdrawal, R$6

We can view Melbet’s payment methods by clicking on the dollar sign ($) icon – or Payments – on the website.

The platform is perhaps the one that offers the most different payment methods that we have seen here.

There are 56 accepted payment methods , of which 12 are digital wallets, 2 are credit cards and 30 are cryptocurrencies.

This is very advantageous for now, but may not be as relevant as time goes on.

After all, our country’s new regulations prohibit betting with cryptocurrencies and other means, so if Melbet wants to comply with the Brazilian license, it will have to adapt.

Among the best-known payment methods we have the famous PIX, with a minimum deposit of R$10 .

The house also accepts bank transfers from Banco do Brasil, Caixa, Santander, Itaú, Bradesco, Safra, Original, Banrisul and Deposit Express.

We can also pay at the Lottery, with VISA or Mastercard credit cards. And with some famous cryptocurrencies such as BTC, LTC and Ethereum.

How to deposit at Melbet?

We tested the deposit at Melbet and found the procedure to be very simple.

It is only important to pay attention to the minimum deposit amounts for each payment.

In PIX, for example, the minimum amount is R$10 . In boleto, it is R$11 , while transfers through some banks can be R$20 or even R$50.

As these values ​​change very frequently, we recommend checking directly on the website, after all, there are more than 50 different payment methods .

Anyway, here’s how we deposited:

  1. First, we access the Melbet website with our registration as usual.
  2. Then, we click on “ Deposit ” in the bottom menu of the screen.
  3. We select the payment method we want
  4. Then, we enter the requested information, such as name, email and identity number.
  5. We click on “ Confirm ”
  6. And that’s it, we are redirected to the payment method.

In our case, as we chose PIX, a QR Code and a link were generated on the screen.

After we made the deposit, it appeared in our wallet in less than 10 minutes , so we didn’t have any major issues.

How do I withdraw my earnings?

To withdraw our earnings from the platform, the process is very similar to depositing. The minimum withdrawal amount via PIX is R$6 .

First, we go to the Melbet website and log in as normal.

Then we click on “ Deposit ”, which is in the bottom menu of the website, and then on “ Withdraw funds ”.

Now we just need to choose the withdrawal method, with PIX being the most used.

By clicking on it, we just need to enter the withdrawal amount, our CPF and the PIX key.

Melbet offers several other withdrawal methods, such as through Caixa, Bradesco, Santander, Itaú and Banco do Brasil banks.

We also found withdrawals via several digital wallets, including the most famous ones such as AstroPay and Pay4Fun.

Customer support

checkGreenGradient 24-hour direct chat with an attendant
checkGreenGradient Quick email response

The main means of contacting Melbet is through a 24-hour chat , which, at least in our tests, worked reasonably well.

We sent a message and got a response within 10 minutes , which was a bit slow compared to other sites. But, we got our questions answered.

quoteIcon

“ What I liked most about the 24-hour chat is that I was redirected directly to an attendant, I didn’t have to go through a bot. ”

content producer at Aposta Legal Brasil brown-skinned woman with short brown hair smilingTalia Lage

Writer

Other contact channels we found were:

We really like that all services are provided in Brazilian Portuguese, which makes life much easier for Brazilian bettors.

In fact, via email, we received a response in just 40 minutes , which was very fast, considering that other houses respond in an average of 1 business day.

Our conclusion

After our analysis, we concluded that Melbet stands out mainly for its good welcome bonus for sports, due to the high value of the promotion.

At the casino, the welcome promotion is not as attractive and the platform still faces transparency issues regarding the offers.

A great advantage of the house is that it has many years in the market and is interested in acquiring a Brazilian license, which demonstrates experience and trust to bettors.

However, like any other company, there are opportunities for improvement. And currently, Melbet’s biggest problem is the website experience.

Unfortunately, we experienced a lot of crashes, slow loading times, or even being redirected to different pages than the ones we were on. It was quite frustrating!

The live stream also did not work properly, and is not recommended for watching matches while betting.

Other positive and negative points of the house are:

checkGreenGradient Low rollover for sports, 5x
checkGreenGradient Free version of casino games
checkGreenGradient Casino Loyalty Program
checkGreenGradient Covers niche sports such as breakdancing and kabaddi
checkRedGradient High casino rollover of 50x
checkRedGradient Not recommended by users
checkRedGradient Disorganized and confusing website layout
checkRedGradient App download not working
checkRedGradient We don’t find such high odds in football

Most visited houses in Brazil

Users/Month

1

99%

53M

2

60%

20M

3

45%

27M

4

42%

27M

5

50%

34M

6

30%

17M

7

25%

13M

8

11%

11M

9

5%

5M

10

9%

2M